Questions, answered

Choose the game, platform and an available coin amount. Review the current price, continue to checkout and complete payment before starting delivery.

If a platform or amount can be ordered, it appears as available in the selector. Unavailable options cannot be taken through checkout.

Do not start delivery. Open the order and contact support so it can be reviewed before a transfer attempt is made.

Yes. Your orders, payment status, delivery progress, Rewards and support history are connected to your XP247 account so you can return safely later.

Coin-market and supplier conditions can change, so prices may move over time. The current customer price is shown before you continue.

Before payment starts, the order price is locked for 15 minutes. Once a secure payment session is created, that exact amount stays locked to that session for up to about 35 minutes.

If no payment session has started, XP247 refreshes the current price and starts a new 15-minute lock. If a payment session already exists, its amount stays fixed only until that session expires; after that, XP247 refreshes the price before another payment attempt.

Not during an active payment session. That session is tied to the exact amount and currency shown. If it expires unpaid, the next payment attempt uses the current price.

After payment is confirmed, open the transfer, enter the requested EA details and follow the account check. Once verified, delivery progress is shown against your order.

Yes. Your Ultimate Team account needs at least 1,300 coins available before the transfer can start. Keep those coins in the account until delivery begins.

No. Your order stage and delivered amount are saved separately from your EA credentials. Sign back in later to return to the latest saved state.

Stay logged out of FC, the Web App and Companion App while validation or delivery is active. Logging in can interrupt the transfer.

Account validation and delivery may need to wait until EA services recover. External service availability can affect delivery time.

The delivery provider needs them temporarily to validate the correct EA account and perform the requested transfer.

The transfer shows the issue when it can be identified. You can correct the details from the same order instead of creating another order.

No. Your EA password and backup codes are sent server-side to the delivery provider for that request and are not stored in your profile or order record. Safe delivery state and progress are saved separately.

No. XP247 is not an EA service. Buying coins from a third party may breach EA rules and can carry account risk.

Sign in and open Orders. You can see the latest status, delivered amount and any action needed, then continue an active transfer from the same order.

Completed orders earn 5% of the amount actually paid back into your XP247 Rewards balance. If you already have Rewards available, you can apply them before payment; cashback is calculated on the remaining amount you actually pay.

Share your personal link. A referral becomes successful when a genuine new customer joins through it and completes a qualifying first order of £25 or more after discounts and Rewards. Your referral Reward is added to your XP247 Rewards balance and can increase with your referral level.

Open Support from your account and start a conversation. Link the relevant order when possible so support has the right context.